FAQs

 When will my order ship?

Most of the items listed on our web site are available in our warehouse at Auckland. For local delivery, it may take 2 - 3 working days. Products delivered from overseas warehouse will take 20 - 40 days for delivery and usually we give free delivery for such items. 

Does Flickdeal offer gift wrapping?

We offer gift packaging for a nominal fee of $2.99 per order only for items stored at our Auckland warehouse

What is a Duvet cover?

A duvet cover is a fabric bag for a comforter. It works almost exactly the way a pillowcase covers a pillow. The only difference: A duvet cover is typically closed with buttons, zippers, or ties.

Duvet covers do two jobs: First, they shield comforters from dust, sweat and dirt (this is important, because comforters should only be washed every one to three years). And second, as one of the largest visual elements in the bedroom, they serve as a key anchor for the room's overall style and, happily, one that's easy to change when you're ready for a new look.

What does thread count mean?

 If a fabric is 200tc or 200 thread count,  that means there were 200 threads per one square inch of fabric.  

What is the difference between a duvet cover & quilt cover?

 A duvet cover and quilt cover are the same, they have an opening at the bottom to allow for insertion of a duvet inner.

What are the duvet cover sizes?

 Single: 140x210 cm

Double: 180x210cm

Queen: 210x210 cm

King: 245x 210 cm

What are the standard bed sheet sizes?

 Single  :  150cm x 225cm

Double:   225cm  x 274 cm

King:       274cm x 274cm

What is the cushion cover size?

 40cm x 40cm

What is the pillow cover size?

48cm x 74 cm

What do I get in a duvet cover set?

In Single size duvet one duvet cover plus one pillow cases.All others you get one duvet cover plus two pillow cases. On request you can buy extra pillow cases.

Why is cotton commonly used?

Cotton is a cool, soft and comfortable fabric. No other fiber can compare to the absorbency, resilience and ease of care of cotton.

What sheets will be less pilly?

The fabric that easily pills are cotton/polyester blends with low thread count.. 100% cotton sheets with a higher thread count will not be as likely to pill.

How do I take care of cotton material?

Care is easy as cotton can tolerate a lot of washing and can be done easily at home and dry in shade. Avoid direct sunlight as it will distort colour

Can the color bleed?

All our materials are tested for colour fastness. Most colours do not fade even after repeated washing. However darker colours may lose some of their sharpness with time particularly with strong detergents.

Does cotton shrink?

Cotton shrinks for sure, However, shrinkage in our cotton is minimal (3%)

There is common thinking that cotton shrinks after wash, but majority of shrinking takes place in dryer.  We recommend dry inside out in shade

Is it easy to remove stains from cotton material?

Cotton has great stain removal properties. Just pre-soak area with detergent to remove stains.

Does Cotton wrinkle easily?

Cotton does wrinkle easily. Ironing is recommended for better crisp fresh look.

Have we missed something?

Just pop us an email at support@flickdeal.co.nz and we will be more than happy to assist in any way we can.